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Troubleshooting your Xero connection

Resolve common concerns with Xero

Updated over a year ago

Xero connection fails, or drops

If your Xero connection drops, you can easily restore by following the initial steps to connect with Xero account. Navigate to Settings > Integrations> Connect Xero and follow the steps to reconnect. Wiplist understands the last date it synced with Xero and this will usually be shown in the Sync Date field, you can backdate this option to ensure there is a complete crossover of data.

For detailed instructions on setting up your Xero connections, more information can be found in the Knowledge Base article Setting up your Xero integration.

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